Use the web to check voice messages

Personalize your Gopher Messaging account

Set up Gopher Messaging to notify you of messages

Compose and send messages

Set up Gopher Messaging to forward callers to you

Receive faxes to your Gopher Messaging account

Get help with Gopher Messaging

1. 1-HELP Technology Helpline

   Contact the 1-HELP Technology Helpline if you have trouble accessing your Gopher Messaging Voicemail via the telephone or web interfaces.  Support options include:

   • Telephone: Call 612-301-4357 (1-HELP on campus)

   • E-mail: help@umn.edu

   Information on 1-HELP Technology Helpline walk-in locations, helpline hours, and online help resources is available on the ADCS web site.

2. Gopher Messaging News and Announcements

   Go to the Gopher Messaging News and Announcement page (http://www1.umn.edu/nts/go4msg/) to find the latest information about Gopher Messaging.

3. Gopher Messaging Setup Guides

   Online guides for Gopher Messaging are available on the web for the following:

• Gopher Messaging Telephone Set up Procedure (http://www1.umn.edu/nts/go4msg/setup_procedure.shtml)

• Telephone Access User Guide (http://www1.umn.edu/nts/go4msg/tui.shtml)

• Web Access to Gopher Messaging Account (https://go4msg.umn.edu/)

• Frequently Asked Questions (http://www1.umn.edu/nts/go4msg/faq.shtml)

• Voicemail Quick Reference Guide in PDF (http://www1.umn.edu/nts/images/go4msg/tui.pdf)

4. Live Help for Gopher Messaging

   Access live help from a NTS customer service representative via online chat by clicking on Live Help in the menu bar at the top of the screen.