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Get Help

Get help with NetFiles through a variety of sources.

1. Internet Assistance

Contact the 1-HELP Technology Helpline if you have trouble with your Internet ID and Internet password. Support options include:

  • Telephone: Call 612-301-4357 (1-HELP on campus)
  • E-mail: help@umn.edu

Information on 1-HELP Technology Helpline walk-in locations, helpline hours, and online help resources is available on the ADCS web site.

2. NetFiles Support

Available through the support site or email at:

3. Help within NetFiles

For assistance with NetFiles, you can also try the Online Help. When you click Help, located on the toolbar, NetFiles provides context sensitive help.

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