u of mn filenet access
http://filenet.software.umn.edu
see a list of the filenet sites at the u of mn; each site is a hyperlink to the site, you must have access to a site in order to login

u of mn filenet support
filenet@umn.edu
request a filenet site, get help with server-related and technical issues

u of mn filenet listserv
listserv@lists.umn.edu
interact with other filenet users at the u of mn by joining the CMSUSERS listserv; send email with the subject line blank, in the body of the message enter: SUBSCRIBE CMSUSERS Firstname Lastname

filenet support site
http://wcmsupport.filenet.com/
filenet provides an online source of documentation; to access this site you much login; USERNAME: visitor; PASSWORD: visitor

u of MN filenet license
white105@umn.edu
contact Ron White for information on participating in the u of mn filenet license

e-wcm/filenet user network (fun) group

These handouts are provided for departments who wish to conduct their own training for their content providers.

Introduction

Modifier/Writer Handout

FileNet Terms

Quick Reference for:
   Modifier Role
   Writer Role

Note about handouts : We use these handouts in our Content Provider class. They are based on the following two scenarios:

1. Modifier: A content provider who needs to format, edit, or add content to existing pages using the Site Tools.

2. Writer: A content provider who does all that the Modifier can do, but who also needs to create and deploy new pages using the Administration Panel.

Since expectations for content providers can vary greatly depending on how a site is set up, our goal has been to provide general training that covers the most common needs. Our hope is that each group can then supplement our class with their own training on things unique to their site.